A 99.9% Server Uptime
We have set up our cloud hosting system using stable hardware and significantly customized software. Our sysadmins have installed a customized version of Security–Enhanced Linux on each of our machines in order to ensure maximum safety and stability. We have installed a number of DoS protection devices together with very powerful firewall software to make sure our network is impregnable and secure.
All our Linux cloud hosting packages packages offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s essential to also set up your own network infrastructure. Because of this, we set up a custom–configured internal network in all our datacenter facilities. Based on top–hole Juniper routers and switches, our internal network allows for mind–blowingly fast data transmission speeds and is also fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, regardless of which web hosting service you have selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not happy with our hosting services, or if you think that they are inadequate, or if you decide that you should have a Linux VPS packages rather than a cloud hosting package – you will get your money back, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control of your domains even if you cancel your web hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a reply, you’re probably aware of how aggravating this can be, particularly when your site is on the line. That’s the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be right here and they’ll respond to you in under an hour. And the best part is that their average ticket response time is well under 20 minutes!