Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Response Guarantee

  • Our team of technicians will do their best to respond to your assistance needs within less than 1 hour. If, however, the issue you have come across demands some help from our Admin =Department,= we are going to forward the ticket to the administrator on shift and will write a note to tell you.

  • Top quality support service

  • Top–class Technical Assistance Service

  • Our technical help and support Department will be online for you 24x7x365 to to reply to all assistance demand tickets that you send. We offer client assistance for all the packages that are installed in advance on your hosting server. These include our in–house designed Hosting Control Panel, the selected OS and also the server admin panel (in accordance with the VPS type).

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Hosting Control Panel that is available cost–free with your VPS includes an incorporated articles base. One can find a group of thorough how to posts and a group of step by step video training materials that demonstrate all the necessary web site management tasks. You can obtain them by clicking the Help or Video keys in the top right side of each Control Panel section.