1 hour ticket response
Timeliness is our chief concern and this is the reason why we have a team of accomplished tech support engineers who are prepared to provide a quick reply to any question that you might have. Just submit your helpdesk ticket from your Hosting Control Panel and we’ll reply back to you within one hour at the latest. As a matter of fact, we strive hard and aim for a twenty–minute client support ticket response time.
A First–Class Technical Support Service
We have a team of web hosting support techs who will be happy to reply to all your requests anytime you are in need of help. Most of our tech support team members have several years of experience in the Linux cloud hosting packages sector, which implies that you can constantly depend on swift and adequate answers to your inquiries.
An Easy–to–Navigate Help Center
In the Hosting Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how to use our services. You can find the answers to your queries in our F.A.Q. database, see more info in the web hosting account management articles or watch the step–by–step video tutorials.