Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer assistance team is qualified to fast attend to all Linux cloud hosting packages clients’ inquiries and advice inquiries. Through our ticketing system, you’ll be able to supply your inquiry and a support team member will get back to you in only maximum 60 minutes. Realistically, practice has revealed that the ordinary response time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any query you possibly have in connection with our products. We’ve employees available continuously to deliver help any time required. You’ll be able to the ticketing system or post an email at any moment, or you can pick–up the phone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Click2Connect has built–in a broad know–how base into the Control Panel which enables you to obtain practical step–by–step information at any time. Each area of the Control Panel has its own contextual help area featuring a group of how–to content articles. We have also prepared videos to provide you with a more effective idea of the correct way to conduct any given job.