If your hosting company offers live chat support, you'll be able to speak to a representative in real-time and learn helpful info or get a problem resolved promptly. The main advantage of using chat as an alternative to calling to talk to a live person is that you will need only a computer with access to the world wide web, which means that you will not pay any fees in the event that you're in a different country or state. Furthermore, it is easier to copy and paste data for example domain names, usernames or error messages in other words details which are sometimes hard to provide to the other party on the phone. The live chat is also a much faster way to contact the web hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some situation needs a little more time to be taken care of, you'll be able to do something else while you wait for assistance on the live chat, therefore you won't waste time - something that is impossible in case you are on the phone.

Live Chat Support in Cloud Hosting

As we believe that various situations can be resolved when you talk to a live person, we provide a live chat service for all our prospective and current clients. Our chat is online every day and our support agents can assist you with a number of questions and situations. If you are not our client yet, you are able to find out more about our cloud hosting packages and the hosting platform in general so that you can be certain that your sites will work properly on our servers. If you already have an account and you've got some questions or you have any issues with any of our services, you will be able to join us on our live chat and we will provide you with the necessary details or help you troubleshoot the problem. You will have to open a trouble ticket for specific troubles that require longer time or the expertise of a system administrator, but for the majority of basic issues you will receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is available every day, even on holidays and weekends. It is the best way to find out more details about our Linux semi-dedicated hosting packages in case you don't have an account yet or to have an issue resolved in case you're a client and our customer support agents will assist you quickly regardless of the time of the day you join our chat. If you're unsure which package is more appropriate for your websites, if you need a piece of advice whether you need a specific upgrade and how to obtain it or if you've got difficulties installing an email account on your computer system, you can get in touch with us and we will give you the required info instantly. Our live chat is available even after our telephone lines go off for the day, therefore when you have an account with us, you can be sure that you will always enjoy instant assistance with any question or trouble that shows up.